General Terms and Conditions of Use of the Site

Soulbit, Virtual Assets are not legal tender in Colombia and are not backed by Banco de la República or government entities of Colombia. It is not possible to roll back operations after they have been executed. Soulbit does not carry out money collection activities in accordance with Colombian regulations; the products/services are not financial; and no representation or warranty is made as to the possibility or convenience of using them as an investment. It is important for the user to know that there is high volatility regarding the value of virtual assets and there are inherent risks, for which, in no case, will Soulbit be responsible. All product information can be found in the Terms and Conditions.

1. Content of the Terms and Conditions

This document contains the terms and conditions ("T&C") that govern the relationship between Soulbit and its users. This relationship will exist whenever users access or use one or more of the following platforms:

(i) the www.soulbit.io website

(ii) the digital asset exchange platform provided through the https:// www.soulbit.io website

(iii) other services offered in accordance with these terms and conditions, or accepted by the User on the Platform.

To make it more convenient for you, we will refer to the Website, the App and the Exchange, interchangeably, as "Platform" and refer to each one by the definitions indicated above.

2. Acceptance of T&C.

Any user must accept these T&C and the Privacy and Personal Data Processing Policy to use the Platform. Such acceptance by the user will bind him or her to Soulbit by means of a legally valid contract. Although the user can access the Personal Data Processing Policy by clicking on the following link: www.soulbit.io, we anticipate that this document contains clauses on the treatment of certain information of the user, their device or their online behavior.

If you do not agree to these T&C or the Privacy Policy, you may not use the Platform.

3. Services offered on the Platform.

The Platform will allow you, among other activities, to acquire, store, send, receive, and sell digital assets ("Services").

4. Risks of Using the Platform.

Your use of the Platform will pose risks to you due to (i) fluctuation in the value of digital assets and (ii) the mere use of the internet or devices. In contrast, the fluctuation of digital assets presents an opportunity and the use of the internet facilitates accessibility. Before using the Services, we recommend that you acquire knowledge and consult professionals or experts who advise you on the characteristics of the digital assets and the technologies involved. We do not recommend that you use the Services if you have not been properly informed. In no case, Soulbit offers consulting or advisory services.

On the fluctuation of digital assets

In any event, you acknowledge and agree that digital assets and any activities linked to them are patrimonially risky in the sense that you may lose the entirety of the capital committed. Digital assets are highly volatile to the point that they could be worthless, depreciate to a negligible value, or even cease to exist. The volatility of digital assets depends on issues beyond the control of Sanmor tech S.A.S. Therefore, Sanmor tech S.A.S does not guarantee that the capital committed in each operation carried out on the Platform will maintain, increase or reduce its value.

Please note that Soulbit may provide you with information about digital assets and their listing, but you should never construe such information as financial or investment advice, nor does it in any way represent any advice, recommendation, suggestion, offer or offer by Soulbit. Any purchase, sale or other operation with digital assets is the sole decision of the User. No one but you will be liable for any loss of value of the digital assets that you freely acquired

For the purposes of these T&C, Affiliates are any other person who directly or indirectly controls or is controlled by Soulbit, or who together with Soulbit is directly or indirectly under the common control of a third party. For purposes of this definition, the word "control," when used with respect to Soulbit, means the power to direct directly or indirectly the management and policies of Soulbit, through ownership of voting stock or through the right to elect a majority of such person's board members,  and the terms "controlled" and "controlled" have correlative meanings with the above.

About the use of the internet or devices. Soulbit does not guarantee continued or uninterrupted access and use of its Platform and Services as these may eventually be unavailable due to technical difficulties or internet failures in the links or for any other circumstance beyond Soulbit's control. When such a failure occurs, Soulbit will take reasonable preventive measures within its reach. Such actions may involve suspension of the Services or access to the Platform. Users should understand that such actions are being taken in good faith and for the good of users.

Likewise, the user may freely choose the device on which they access the Platform and must address the complaint to the person responsible for that device for any defect or technical inconvenience that this device presents.

Soulbit cannot guarantee that the Platform and the channels of communication with the User are at all times free of viruses, spyware, trojans, worms or any other element that may become aware of your information without your consent, damage or destroy your electronic devices, take control of your Account, or alter its normal operation ("Harmful Elements"). It is the responsibility and obligation of the user to have the appropriate antivirus, software programs and tools to detect, prevent and neutralize any type of Harmful Element. Soulbit will not be liable for any damages that the user may suffer as a result of or in connection with Harmful Elements or false or apparent emails from Soulbit that are sent by third parties ("phishing") unrelated to Soulbit.

5. Requirements for Using the Platform.

In order to use the Platform, you must be at least 18 years of age and not be declared by the court to be incapable or have the restricted capacity to contract or dispose of your assets. Although it is the User's responsibility to comply with this requirement, Soulbit may ask for certain documentation that proves the aforementioned requirements.

Users who have been temporarily suspended or permanently disabled by Soulbit may not use the Platform again, unless expressly authorised by Soulbit.

If the registry of legal entities is available and a legal person is registered on the Platform as a user, the natural person using the Platform, on behalf of and on behalf of said legal entity, must have the capacity and have been invested with sufficient powers of representation to contract on behalf of such entity, to dispose of its assets and to bind it under these T&C.

The User declares and agrees that he/she will use the Platform and the Services only for personal, non-commercial purposes.

The User declares and accepts that the resources used in transactions on the platform come from lawful activities, in accordance with Colombian regulations. That the User will not admit or tolerate third parties carrying out transactions in their accounts with funds from the illicit activities contemplated in the Colombian Penal Code or in any other regulation that adds or modifies it; nor shall it carry out transactions aimed at such activities or in favor of persons related to the same activities or illegal conduct.

The User declares and accepts that the acceptance of the Terms implies the knowledge that the User will not receive treatment as a financial consumer in accordance with Law 1328 of 2009, however, the applicable regime is the consumer protection regime referred to in Law 1480 of 2011.

It is expressly established, and the User accepts that the Company, through the Platform, may provide information and informative guides associated with digital assets and their listing, but this in no case will constitute or should be interpreted as financial or investment advice, nor does it represent in any way any type of advice, recommendation or offer by Soulbit. Any decision to purchase or sell digital assets is the sole decision of the User, and neither the Company nor its Affiliates shall be liable for any losses suffered as a result of that decision.

6. Registration for use of the Platform.

To use the Platform, you must register by completing the relevant form with valid data and accurate, accurate, complete, up-to-date and true personal information ("Personal Data"). You must keep your Personal Data up to date and are responsible for any inaccuracies you submit.

The registration process can also be carried out by entering the data that users through the link with a profile of a social network. In these cases, the User accepts that Soulbit extracts from the social network in question certain information necessary for the provision of the Service and also in accordance with the provisions of the Personal Data Processing Policy.

Notwithstanding the foregoing, Soulbit, in any case, may request certain documentation that proves the information provided or verify the data provided with the databases of public or private entities and, eventually, suspend the Services if you are unable to prove the required information. With this policy, Soulbit intends to protect users who use the Platform in good faith.

The user authorizes Soulbit and its affiliates to verify the data provided against databases of public or private entities, specialized companies and risk centers.

Soulbit will use the Information for the following purposes: a) identification and authentication, administration and commercial or transactional management of the platform, c) improvement of the service, d) statistical purposes, e) sending notifications, promotions or advertising, among others; and, f) what is stipulated in the personal data processing policy.

The user expressly acknowledges and accepts that Soulbit may share the user's data, information and documentation with other companies of the same group and/or with the Financial Information and Analysis Unit, or with any other authority or body that may be competent for the purpose of complying with regulatory obligations, among others in terms of know-your-customer for the prevention of money laundering and terrorist financing.

The user expressly authorizes Soulbit to share the information provided at the time of registration and verification of their account (including e-mail address) with financial institutions in case this is required by procedures for the prevention of money laundering and terrorist financing, and/or fraud prevention, and, with service providers or affiliated companies that contribute to providing service and/or improving or facilitating operations through of the Platform in all jurisdictions where the Service is available, without limitation to means of payment, means of payment collection, financial institutions, insurance or intermediaries in the management of payments, call centers, entities that intervene in the resolution of disputes, which may include, among others, Insurance Companies, Amicable Composers or Arbitration Tribunals or competent courts. Soulbit will ensure that certain standards are met in the transmission of information, by signing agreements or agreements whose purpose is the privacy and confidentiality of users' personal data.

7. Use of the Platform

Platform, Soulbit will not admit registration or suspend a current one in all cases in which it identifies that a user, or if applicable, its shareholders, subsidiaries, controlled companies, directors, officers, employees or agents are persons who are located in, incorporated in, or are residents of a country or territory whose government is subject to Sanctions,  including without limitation: the Crimea Region, Cuba, Iran, Syria and North Korea. For the purposes of this clause, "Sanctions" means restrictions or prohibitions on the ability to engage in business and other economic activities with certain countries, regions, persons, or entities, or any governmental action issued for the purpose of depriving an entity (including individuals, corporations, territories, countries, etc.) of financial and economic assets in order to counter and attempt to reduce behavior that threatens national security or international law or contravenes international law. In particular, those who are included in the OFAC (United States Office of Foreign Assets Control) Sanctions Lists and United Nations terrorist lists, as well as in any national list of blocked persons, will be rejected as users or suspended or disqualified, and the registration of the user or the use of the Platform in the aforementioned territories or sanctioned jurisdictions is prohibited.

Nor may individuals or legal entities about whom it has information that may be related to activities of a criminal nature, especially those allegedly linked to drug trafficking, terrorism, or organized crime in general, be registered as Users.

By virtue of the provisions of this clause, Soulbit may reject a registration application or cancel, suspend or prevent, temporarily or permanently, an Account, or the access or use of the Platform or the Services by any user (i) in the event of inconsistencies or inconsistencies in the information provided by a User, or unusual or suspicious activities of the user in the field of prevention of money laundering and financing of terrorism or fraud; or (ii) in the event that the user does not provide or does not update the required information or documentation in a timely manner; (iii) in the event that the user is subject to Sanctions, or located in, incorporated in, or is a resident in a country or territory subject to Sanctions, to the extent provided for in this clause; (iv) in the event that the user is or may be related to activities of a criminal nature, as provided for in this clause; (v) in the event that Soulbit identifies suspicious or illicit activities or activities not permitted by industry practices and good customs, or (vi) or when Soulbit considers that the user violates all or part of these T&C. In no case will Soulbit's decision generate the right for the User to be compensated or compensated in any way or for any reason. We clarify that in these cases prior notice or notification may not be granted, as part of the adoption of reasonable measures to avoid further damage in accordance with the law.

8. User Account.

Upon completion of the registration process, the individual will have created a user account on the Platform ("Account"), which they will be able to access with an email address or username, a password, and, if activated, a two-factor authentication. Access to the Account by entering the email or username and password will have the effect of electronic signature and unequivocal acceptance of his/her will, in relation to all operations carried out by the User through the Platform.

Their sale, assignment or transfer under any title is prohibited. You agree not to allow or authorize the use of your Account by third parties, and not to create more than one Account. The user undertakes to maintain the confidentiality of his/her password and the security of the devices with which he/she accesses his/her Account, and consequently will be solely and exclusively responsible for all operations carried out from any device that uses his/her Account. The user agrees to notify Soulbit of any unauthorized access, attempted access, or use of his/her Account, immediately and by reliable means or through any of the communication channels available from the Platform. With this, Soulbit will be able to carry out the actions within its reach to protect its digital assets.

The availability of the Services will depend on the level of validation of the Account. The User agrees that the levels of validation, information and requirements associated with each of them and their associated Services are subject to the sole discretion of Soulbit. That is, Soulbit may require different levels of validation for different Services provided on the Platform.

The user declares to know and accept that the Services are subject to the result of the analysis that is pertinent, compliance with the requirements, and the prior approval of Soulbit. The Services are limited to the territory of the Republic of Colombia and subject to technical and geographical availability, unless otherwise specified.

The User accepts that the products and services of Soulbit or any third party are made available through the Platform and are subject to its own terms and conditions, and privacy policy of the third party, which will be duly informed to the interested party by the third party and must be accepted by the User in order to access these products and services.

The user accepts the receipt of electronic invoices from Soulbit Colombia in their registered email, in which the commissions duly informed on the Platform and accepted by the user in each transaction will be invoiced. You acknowledge and agree that it may take up to 48 business hours for electronic billing to be sent.

9. Obligations of the User.

9.1 Lawful Use. Duty of collaboration

The user must use the Platform in accordance with its purpose and in accordance with these T&C, the laws, generally accepted morality and good customs, and public order.

The User must respond in a timely and appropriate manner to any request for information made by the Platform.

9.2 Operations Management

9.2.1 General. Limits. Subject to technical availability, the User may, through the Platform, carry out transactions of purchase, reception, storage, sending and sale of digital assets, among others that may be made available by Soulbit. Each such instruction given by the user through the Platform for Soulbit to manage each transaction will be a "Management Order". Soulbit may, at any time, modify the limits to the number or amount of Management Orders to comply with the policies on the prevention of money laundering and terrorist financing, Soulbit's policies or others that are applicable.

9.2.2 Irrevocable mandate. The User acknowledges and agrees that, by issuing a Management Order: (i) grants an irrevocable mandate to Soulbit and/or its Affiliates to perform the necessary operations, for the purpose of buying or selling digital assets, to store digital assets, to send or receive digital assets or the execution of any other available Services, and (ii) irrevocably authorizes Soulbit to perform any operations (including,  without limitation, commercial operations, among others) that Soulbit, in its sole discretion, deems appropriate to comply with the Management Order within the deadlines that are informed to the user, including the debit of any interest, cost or charge applicable to the operation.

9.2.3 User's Responsibility. The user is solely responsible for each Management Order and its consequences and acknowledges that Soulbit will not verify the business underlying the Management Order, nor its cause, purpose or circumstances, nor the capacity of the contracting parties. The User is responsible for any errors (including, without limitation, typing errors, including those relating to the amount, quantity of digital assets or the recipient, resubmission of forms or duplication of orders) that the User may have made in completing or issuing a Management Order and in sending digital assets to or from the Platform (including,  without limitation, the sending to and from the Platform outwards, of digital assets not supported by the Platform and/or by the recipients or through the use of networks not supported by the Platform and/or by the recipients for the sending or receiving of digital assets). It is also the User's responsibility to pay the taxes applicable to the operations carried out with the Platform, Soulbit will not be responsible for making notifications, payments or any other obligations of the user before the competent authorities.

9.2.4 No Warranties. The User acknowledges and accepts that Soulbit is not responsible for, nor does it guarantee the fulfillment of: (i) any obligation assumed by any user, nor (ii) any obligation assumed by any natural or legal person associated or linked to Sanmor tech S.A.S for which it has no duty to respond.

9.2.5 Costs and commissions. You acknowledge and agree that Management Orders may incur fees, costs, and commissions. All costs and commissions established by Soulbit are duly reported on the Platform. The User must inform themselves about the costs or commissions imposed by third parties other than Soulbit before issuing any Management Order. The issuance, by the user, of a Management Order constitutes a declaration of knowledge and acceptance of all related expenses, costs and commission.

9.2.6 Acceptance and rejection of Management Orders. Soulbit may preventively reject a Management Order in the cases provided for in these T&C.

9.2.7 Third Party Terms and Conditions. The User acknowledges and accepts that, in the execution of a Management Order, third parties may intervene. These third parties may subject their products and services to their own terms and conditions and their privacy policy that will be timely informed by Soulbit or its provider and must be accepted by the User in order to access these products and services. In the event that these terms and conditions contain any provision that contradicts these T&C, the user agrees that these T&C shall prevail.

9.2.8 Use and Expiration of Coupons. Some Management Orders may involve the issuance of physical or digital tickets, coupons, payment vouchers, or barcodes (collectively, "Coupons"). You agree that Coupons are non-transferable to others and should not be altered or used as a means of payment. The Coupons will be valid for 24 hours. You agree that at the end of this term, the Coupons will lose their value. In the event that the user pays, deposits or sends digital assets after the term has expired, Soulbit reserves the right to return the funds to the means of payment used by the user or to credit the funds to the Platform's account.

9.2.9 Limits. Soulbit may determine or modify the limits of the various trades that will be reported in the respective trades or in the relevant section.

9.2.10 Soulbit Abilities. Limits. Communication of Operations. Soulbit reiterates that it strictly complies with all laws and regulations emanating from local authorities that regulate the activity of digital asset companies. In this sense, it makes the necessary communications required by local bodies. By adhering to these T&C, Users assume, in a personal and non-transferable manner, the full responsibility for their declarations and declare that they have the economic capacity to transact in the intended volumes, having Soulbit the right, at any time, to request the user to provide reliable verification of their financial capacity, under penalty, at the discretion of Soulbit,  to reduce the limit granted or other measures that are legally possible to be adopted.

9.3 Local currency transactions

9.3.1 Crediting Your Account and Limits. The User accepts that the incorporation of local currency credit to their Account may be carried out only by the means available through the Platform and in the manner indicated on the Platform – which Soulbit may modify without prior notice. The User accepts that any incorporation of balances in which a third party intervenes or intermediates (e.g., enabled channels and means) may delay the crediting of the same to their Account, and may be subject to limits, including limits on amounts. The User agrees that such delays and limits are the sole responsibility of the third party. As far as the Company is concerned, within its control, it will use reasonable efforts to ensure that the crediting to the Account occurs within 48 business hours of the successful use of the means of balance incorporation available through the Platform or indicated on the Platform.

The user acknowledges and accepts that the credit or balances available to their Account are temporary and have as their sole purpose the purchase of digital assets, the acquisition of products or services available on the Platform, so they must immediately make use of their credit or balance in the Account for such purposes or withdraw them. If after a reasonable period of time has elapsed since the payment to their Account, the User does not make a purchase of digital assets or acquire products or services available on the Platform, the balances in local currency will be considered as inactive because they are not used for their destination, or because no Management Order or operation of payment or withdrawal of balances has been made.

Once the aforementioned period has elapsed, the User expressly authorizes Soulbit to return the sum or balance that is available in their Account, in which the collection and transfer of the costs to the User of the commissions, administrative or financial expenses (levies, transfer costs, among others) incurred by the Company due to the agreed return, may proceed.  which will be communicated or informed to the User at the time of return.

The User acknowledges and accepts that at times it may not be possible to automatically refund balances, in which case Soulbit will make reasonable efforts to inform the User of the appropriateness of the refund of the balances of the subscriptions through the authorized channels within the following thirty (30) days. In the event that it is not possible to repay them, the balance may be reclassified as low-amount balances of miscellaneous debtors and will be treated in accordance with generally accepted IFRS accounting standards.

9.3.2 Monetization of Digital Assets. Withdrawal of the sums available in the Account and limits. The user always has end-to-end control over their digital asset acquisitions, and will be able to sell them whenever they want at the price and conditions established by the Platform. This process involves the monetization of digital assets that when sold are converted into local currency and the user can extract them through the means available on the Platform, in the manner indicated on the Platform, and in the authorized places/premises, without prejudice to the provisions of the clause on termination or closure of the Account. The withdrawal will be rejected when sufficient balances in the Account are not verified, and in all cases will be subject to the payment of any debt that the User may have with Soulbit, whatever its cause. The User accepts that any withdrawal in which a third party intervenes or intermediates (such as through enabled channels or means of payment) may: (i) suffer delays, be temporarily disabled and/or be subject to limits, including limits on amounts; (ii) be rejected, because the means of the specific channel with sufficient balances to attend to the withdrawals are not available, to the extent that the third party is not obliged to keep available minimum amount of balances in the means or channels authorized to be applied to the performance of extractions. The User accepts that such delays, disables, limits and rejections are the sole responsibility of the third party that intermediates in the extraction, so he exonerates Soulbit from any liability for direct or indirect damages that such delays, disables, limits and rejections may cause. As far as Soulbit is concerned, within their scope of control, they will make reasonable efforts so that the withdrawal can be carried out by the User within 48 working hours from the correctly issued withdrawal order.

9.3.3 Suspension of Availability. Null operations. Reversal of effects. In order to (1) prevent and compensate Soulbit, its affiliates and/or third parties if they occur, (2) fight money laundering, terrorist financing and other crimes, and/or (3) cooperate with the competent authorities in the investigation of crimes or potential crimes, the User agrees to all of the following:  without prejudice to taking the civil, administrative and criminal measures that may correspond, if Soulbit suspects, at its sole discretion, that the Account is being used (i) in relation to illegal acts or (ii) in a manner contrary to these T&Cs, the User accepts that Sanmor tech S.A.S may temporarily suspend the withdrawal of all or part of the balances available in that Account,  without prejudice to other measures provided for in these Terms or enabled by the regulations in force. Likewise, the User accepts that any transactions related to items (i) and (ii) above will be null and void, and that Soulbit may, by itself or by third parties, without prior notice to the User, (a) reverse any effects or consequences that such null transactions may have caused directly or indirectly and (b) indemnify itself, using balances and digital assets available in that Account,  for any damages that these null operations may have caused to Soulbit.

9.3.4 Booking in Account Subscriptions or Monetization. The User irrevocably accepts and authorizes the Company to maintain the credits or monetization of his/her Account, for a reasonable period of time, in one or more accounts owned by the Company, in banks or authorized financial institutions based in the Republic of Colombia or abroad (the "Banks"), and to use its own or third-party services and tools so that Soulbit can adequately provide the Services.

9.3.5 Income. The User agrees that the existence of balances in his/her Account for any period of time will not make him/her the beneficiary of income or interest of any kind unless otherwise expressly stated by Soulbit.

9.3.6 Commissions. The User accepts that Soulbit may charge a commission for the provision of Services related to any of the operations in pesos, equivalent to a percentage of the amount of each operation, which will be debited from the Account when each operation is carried out. The percentages are published on the Platform. It is expressly established that Soulbit may unilaterally modify the percentages of the commissions and their payment method at any time. Any changes to the fee schedule will be posted on the Platform.

9.4 Digital Asset Trading

9.4.1 Receipt or purchase of digital assets. The User accepts that the receipt of digital assets in their Account may be effected through the issuance of purchase orders by the means available through the Platform or indicated on the Platform – which Soulbit may modify without prior notice – or by receiving transfers of digital assets from third parties. By issuing an order to purchase digital assets, regardless of the means of payment, the User acknowledges and accepts that he/she will be empowering Soulbit, with the User's funds available in his/her Account, to procure to the User the quantity and type of digital assets indicated, through any of the channels and in any lawful manner that Soulbit in its sole discretion determines. The User accepts that the quote indicated by Soulbit will be maintained for the period established on the Platform.

9.4.2 Storage of digital assets. The user acknowledges and agrees that, in order to provide a better user experience and, in particular, in order to minimize the consequences of potential attacks on the user or the Platform, the digital assets that the user views on the Platform as their own may be associated with one or more Public Keys controlled by Soulbit instead of the User's Public Key. "Public Key" means the alphanumeric code used in blockchains to identify a specific digital asset account. The User grants an irrevocable mandate to Soulbit to safeguard the digital assets of their Account in one or more Public Keys controlled by Soulbit or its affiliates, and to use its own or third-party services and tools so that Sanmor tech S.A.S can adequately provide the Services related to digital assets.

Soulbit uses a dual digital asset custody mechanism of "cold and hot wallets" (the former are storage systems that do not need to be kept connected to the network and the latter are storage systems connected to the network), so that most of Users' digital assets are stored by Soulbit in "cold wallets" which constitute more secure "offline" systems. Therefore, the digital assets reflected in each User's balance on the Platform may be hosted in Soulbit's "cold wallets".

9.4.3 Shipping and Selling Digital Assets. The sale and sending of digital assets may be carried out through the means available on the Platform and in the manner indicated on the Platform. The sending or sale of digital assets will require that the specified amount and type of digital asset exists in the Account, and in all cases will be subject to the payment of any debt that the User has with Soulbit, whatever its cause. The User accepts that the quote provided by Soulbit to the User will only be maintained for the term established on the Platform.

9.4.4 Delays. Cancellations. The User accepts that any type of operation with digital assets may suffer delays or cancellations by third parties. The User acknowledges that Soulbit will not be responsible for direct or indirect damages that delays and cancellations of third parties may cause. As far as Soulbit is concerned, within its scope of control, it will make reasonable efforts to ensure that all transactions with digital assets are carried out within 72 business hours from the time the Management Order is correctly issued.

9.4.5 Income. The User agrees that the existence of digital assets in his/her Account for any period of time will not make him/her the beneficiary of returns of any kind unless otherwise expressly stated by Soulbit for a specific product or Service.

9.4.6 Commissions. The User accepts that Soulbit may charge a commission for the provision of Services related to operations in digital assets, equivalent to a percentage of the amount of each operation, which will be charged, including debiting the amount of the Account when each operation is made. The percentages are published on the Platform. It is expressly established that Soulbit may unilaterally modify the percentages of the commissions and their payment method at any time. Any change in the commission scheme will be published on the Platform and notified to users through one of the available digital channels.

9.4.7 Disclaimer of Warranties and Liability with Respect to Blockchain Technologies. Forks. Soulbit has no authority or control over the blockchains or software protocols that govern operations with digital assets enabled on the Platform. In general, these blockchains and protocols are open-source and can be used, copied, modified, and distributed by anyone. By using the Services, the user acknowledges and agrees that (i) Soulbit does not guarantee the functionality, security, or availability of the blockchains, and (ii) the blockchains and protocols are subject to sudden changes in their operating rules (such as in the case of eventual forks), which may materially and/or significantly affect the value,  functionality or denomination of the digital asset in question, and create new digital assets. In the event of a Fork, Soulbit may immediately suspend its operations temporarily and, if it deems it necessary, (a) configure or reconfigure its systems and/or (b) decide not to support (or cease to support) a protocol and/or the original and/or alternative digital asset, provided that the user has the opportunity to withdraw the original digital assets from the Platform. The user agrees that Soulbit has not and will not have any obligation to assign or in any way credit to the user the alternative digital assets from a Fork. You agree that Soulbit assumes no obligation or responsibility with respect to a Fork, an unsupported branch of a blockchain, or an alternative protocol to an existing one.

9.4.8. In the event that a shipment is made through the Lightspark Group Inc. network in a currency other than BTC, the User accepts and grants an irrevocable mandate to Soulbit to perform an automatic conversion of the amount of the selected asset to its BTC equivalent, according to the price of the Platform,  at the time of the operation.

10. User Prohibitions

Without the list being exhaustive, the User undertakes to refrain from performing the following actions, either directly or through a third party:

use the Platform, the Services or any of their contents in a way or for purposes that Soulbit considers different from or contrary to these T&C, laws, morality, good customs or public order;

use the Platform to send, reproduce or publish files or any type of information whose content is obscene, abusive, defamatory, libelous, pornographic, political or contrary to laws, morality and good customs, or that contains malicious software such as viruses, worms or that contains any other characteristic capable of destroying or damaging the operation of an electronic device,  the Platform, or Soulbit's systems or servers, or a third party's;

use the Platform to send, reproduce or publish files in violation of the intellectual property rights of third parties;

exploit or exploit in bad faith an attack on the Platform, or a vulnerability or bug in the Platform, for your own benefit or that of a third party;

use the Platform on behalf of or on behalf of any third party, or allow any person (including, without limitation, through assignment, license, transfer, or lease) to use the Account or any of the Services associated with it, including charging for the Services;

to carry out Management Orders to carry out operations that constitute or can be understood as loans or cash advances to itself or to third parties, or as steps in a process that culminates in, or involves, such operations;

use automatic or manual programs, software, or devices to monitor or copy the information or any type of content or element of the Platform;

link the Platform or Services in any way to unsolicited promotions, political campaigns or commercial messages (SPAM) or to any chain message or content designed to deceive or obtain undue benefits from Users or third parties;

take actions that restrict, deny or prevent any individual, group, entity or organization, from accessing or using the Platform and the content, products and services offered through the Platform;

attempt to breach any authentication and security systems of the Platform;

attempt to obtain any kind of material or content accessible through the Platform using procedures or means other than those that, as the case may be, have been expressly indicated or made available to the User;

include frames, links, deep links, or links to the Platform, both from other websites and from any software or electronic device;

take any action that imposes a disproportionate or unreasonable load on the Platform's technological infrastructure;

use meta tags or any other type of hidden text with the name Soulbit, or any other name or trade name and/or intellectual property rights owned or owned by Soulbit or its licensors or Affiliates;

To make an invoice addressed to Soulbit, unless a commercial agreement has been established between the User and Soulbit by which Soulbit has agreed to pay for goods or services. Any invoice issued in the name of Soulbit, except in the above case, will be null and void

11. Request for cancellation or closure of the Account. Termination

Soulbit reserves the right to request receipts and/or additional information in order to corroborate the veracity of the cancellation request and the information provided by the User. Once such request is deemed valid, Soulbit will proceed to delete the credentials for accessing the Services. The document number and email associated with the User will remain locked, so that no other person will be able to create a new Account under such parameters. Transaction information will not be deleted. The User's personal data will remain in the databases for a period of at least two calendar years from the moment of closure of the Account. Said report will be delivered within the reasonable period determined by Soulbit, only by email or by letter to the address that the User provides in the aforementioned request.

Soulbit may request additional receipts or information in order to corroborate the veracity of the cancellation request and the information provided by the user. The verification is carried out in order to protect the rights and assets of the user and will in no way limit or restrict the user's right to request to be removed from the service. Once such request is deemed valid, Soulbit will proceed to delete the credentials for accessing the Services. The document number and email associated with the user will remain locked, so that no other person will be able to create a new Account under those parameters.

Both the user and Soulbit may at any time terminate this contract with just cause. The user may terminate the contract by requesting Soulbit, by the means of notification provided for in these T&C or by the means available through the Platform, the closure of his Account. Soulbit will only close the Account if it has a positive or equivalent balance of zero. If the user receives periodic accreditations automatically, for whatever reason, the user understands and agrees that it is not possible for Soulbit to advance any of these accreditations, and that any accreditations subsequent to the request for closure of the Account must be rescheduled with the third party with whom the user has agreed to such accreditations or,  on the contrary, cancelled without the right to compensation. The positive balance in the Account must be withdrawn by the Client prior to the closure of the Account. But if at the time of closing, there is a positive balance, it will be settled and delivered to the user through the means selected by the user and reliably informed to Soulbit or to any of the means that the user has previously used to extract digital assets. The User acknowledges and accepts that on occasions, in the event of not receiving the balances, Soulbit will make reasonable efforts to communicate to the User about the appropriateness of the refund of the balances of the subscriptions through the authorized channels within the following thirty (30) days. In the event that it is not possible to repay them, the balance may be reclassified as low-amount balances of miscellaneous debtors and will be treated in accordance with generally accepted IFRS accounting standards. The User authorizes Soulbit Colombia to charge any interest, costs and/or expenses that are applicable at the time of, or because of, the termination or closure of the Account.

12. Security. Password Recovery

The User acknowledges that any service through which value is stored presents an attractive target for fraudsters and hackers. While Soulbit takes reasonable steps common to its industry to ensure the security of a user's funds and digital assets, its security in a specific Account also depends on the security measures that the user takes with respect to the devices and the manner in which they access their Account. Soulbit promotes to the User the importance of the strength of the chosen password and also offers the User the possibility of accessing their Account through a two-factor authentication ("2FA") that significantly increases the security of access to the Account. In line with the provisions of these T&C, Soulbit assumes that any modification and movement in an Account, by means of prior login, has been made by the user, so the user acknowledges and accepts to be exclusively responsible for the use made of their Account and for the direct and indirect consequences and damages that may arise from it.

The user accepts, understands and acknowledges that Soulbit in no case has access to or knowledge of the password that the user has chosen at the time of creation or recovery of the Account because it is encrypted under strict security protocols. Soulbit will make its best efforts to maintain the confidentiality and security of the Users, but will not be liable for damages that may arise from the violation of such measures by third parties who use public networks or the Internet to access said information or in cases where there is fault or negligence of the User.

13. Failure to provide banking services or any financial intermediation

Soulbit does not provide banking or financial services under the laws of the Republic of Colombia. The balances deposited in your Account do not constitute deposits in a financial institution, nor do they have any of the guarantees that such deposits may enjoy in accordance with the applicable rules on deposits in financial institutions. Soulbit are not a financial institution in any country in the world.

The User acknowledges and accepts that the balance displayed in his/her Account is not the reflection of a deposit in a bank account owned by the User, but the reflection or digital representation of the pesos that the User directly or indirectly deposits into one or more bank accounts owned by Soulbit.

Soulbit does not provide financial guidance, investment or savings services; likewise, the information, content or data provided to the User is at no time considered or recognized as financial, investment or savings guidance or advice.

14. Right of withdrawal

In accordance with the provisions of Article 47 of Law 1480 of 2011, the user is informed that they will have the right of withdrawal of the commercial operations carried out in the incorporation of balances or credit to their Account, which, by their nature, have not begun to be executed or have been intended for the purchase of digital assets.  or balances in local currency have been withdrawn from the Account. This right may be exercised within five (5) days from the date and time on which the User makes the payment to his Account.

It is expressly agreed, and the User acknowledges and accepts, that once the User authorizes Management Orders for the acquisition of digital assets or other services, their acquisition or provision will be considered to have begun with the User's agreement, in which case the exception to the right of withdrawal in accordance with the law applies.

To exercise the right of withdrawal, the User will reliably communicate its exercise by means of a request sent to Soulbit through the channels provided. The User acknowledges and accepts that, in accordance with the law, the refund of the money of the sums paid without discounts or withholdings for any reason may not exceed thirty (30) calendar days from the moment in which the right was exercised. The refund will be made through the same means or channel of reception, unless there is a technical impossibility to do so, in which case the Company will indicate the appropriate means for the corresponding refund.

15. Third-Party Services. Use of Information

Soulbit will make its best efforts to maintain the confidentiality and security of users, but will not be liable for damages that may arise from the violation of such measures by third parties who use public networks or the Internet to access said information or in cases where there is fault or negligence of the user.

By accepting these T&C and the Privacy Policy, the User acknowledges and accepts that the data provided may be collected and processed by the Owner and that these may be shared with a third party for the correct provision of the Services and that their data may be transferred internationally in accordance with the following:

15.1 Country to which data will be transmitted: Argentina. In accordance with Chapter 3, paragraph 3.2 of Title V of the Single Circular of the Superintendence of Industry and Commerce, countries that have been declared with the appropriate level of protection by the European Commission are authorized in Colombia as a country with an adequate level of protection. In this regard, Argentina is authorized by European Commission Decision 2003/490/EC of June 30, 2003.

16. Modifications to the T&C

Soulbit may modify these T&C at any time. The user will be notified of these modifications through the publication of the new T&C on the Platform. The User accepts that access to or use of the Platform since the modification constitutes full acceptance of the new T&C; if you do not agree with the new T&C, you must stop accessing or using the Platform. In case of modifications to essential features of the service, the User will be notified through the publication of the new T&C on the Platform and will be granted the possibility of accepting or not accepting them. In the event of not accepting the new T&C and, in the event that the User's consent is required for the provision of the Services, access to the Services will be partially or totally disabled and/or the Account will be closed.

You agree that Soulbit may at any time modify these Terms. The User will be notified of these modifications through the publication of the new terms on the Platform and/or, at the sole discretion, by email. The User accepts that access to, or use of the Platform after 2 days from the notification constitutes full acceptance of the new terms; if they do not agree with the new terms, the User must stop accessing and/or using the Platform.

17. Content. Intellectual property

All content on the Platform, including, but not limited to, the design of its screens, promotional materials, trademarks, trade names, distinctive signs, text, graphics, logos, images, icons, buttons, videos, sounds, music, databases, source code, software and color combinations ("Content"), is the property of Soulbit or its licensors. The Content may not be reproduced, modified, transformed, edited, translated, assigned, distributed, represented, commercialized, publicly communicated, stored, used for purposes other than those provided for in these T&C, or be the subject of derivative works, without the prior written authorization of the owner of the rights.

The fact that the user can access the Platform does not grant him any license, right or ownership over the industrial or intellectual property rights over all or any portion of the Content. Users are only granted a non-exclusive, revocable, limited license to access and use the Platform in accordance with these T&Cs to the Platform and the Content.

If the user considers that any intellectual property rights of third parties are violated on the Platform or in the Content, he/she must notify Soulbit at the address indicated in these T&C, attaching all the necessary information and documentation that supports the aforementioned consideration.

18. Removal from the Platform. Lack of Accountability.

The user accepts that Soulbit may, at any time and without prior notice, interrupt, suspend, discontinue, delete or modify the Platform and any product or Service offered, by reasoned decision.

Soulbit will not be responsible for the insolvency of the financial institutions in which Sanmor tech S.A.S. keeps the funds in pesos of the accounts, nor for the insolvency of third parties whose services have been contracted by Soulbit to provide its Services.

19. Soulbit Employees

Employees in a relationship of dependence of Soulbit may use the Platform in strict accordance with these T&C and are subject to these T&C under the same conditions as any other User. It will be understood that they use the Platform for personal purposes and under no circumstances on behalf of the Owner or any of its related or controlled companies. For this reason, neither Soulbit, nor any of its related or controlled companies are responsible for the contacts they make on the Platform. To use the Platform, your employees must provide their personal email address and address, and not those of Soulbit.

20. Use of Cookies and Similar Technologies

Users of the Platform acknowledge and agree that Soulbit may use tracking systems and services and technologies that are similar or perform a similar function, such as those listed below but not limited to:

1. Cookies: are small files that can be installed on the storage site of the computer or device used by the user of the Platform, with a limited duration in time that help to personalize the services. In addition, Soulbit may offer certain functionalities that are only available through the use of cookies. Cookies are used in order to understand the interests, behavior and demographics of those who visit or use the Platform and in this way, better understand their needs and interests and provide a better service or provide related information. Soulbit may also use the information obtained through cookies to analyse the pages browsed by the user, as well as their searches carried out, to improve and personalise commercial and promotional initiatives, to carry out news, advertising or promotions, banners of interest and to improve its content offer; it may also use cookies to count and corroborate records and validation levels, as well as to promote and enforce the rules and security of the Platform. Soulbit may also add cookies to its emails to measure the effectiveness of its promotions and advertising campaigns. It is established that the installation, permanence and existence of cookies on the user's computer or device depends on their sole will and can be deleted from their computer or device whenever they wish. To find out how to remove cookies from the system, you need to check your browser settings.

2. Internet Protocol Address Registration: Soulbit may use an Internet Protocol address registration system that allows us to know the location of users to provide a better service and provide information related to it, as well as to improve and personalize commercial and promotional initiatives, make news, advertising or promotions, banners of interest,  to improve its offer of content and articles and, on the other hand, to promote and enforce the rules and security of Sanmor tech S.A.S. By accessing the Platform, the User is aware of and accepts that said system may be used.

3. Single pixel: is an electronic image (also called transparent pixel) placed in the code of a website for purposes similar to cookies. Additionally, a single pixel is used to measure traffic patterns from users to another in order to maximize the flow of traffic through the web. You acknowledge and agree that Soulbit may use a tracking system through the use of single pixel.

4. Pointer Tracking System: To analyze and improve the usability of the Platform, Soulbit may also use mouse pointer path tracking systems or services, as well as other user tracking systems and services. You acknowledge and agree that Soulbit may use this mouse pointer tracking system, as well as other similar tracking systems. All information requested or collected by these means shall be treated with strict confidentiality and may only be disclosed at the express request of a competent judicial entity.

19. Determine and Share Location

Services use location, so they need to know your location to function. Whenever you open, use, interact with our applications, or access the Platform with your mobile device, we use location information from your mobile device or browser (e.g., latitude and longitude) to tailor the services to your current location. This information is not shared with others. In addition, the Services use the "background location" of your mobile device to provide the Services. If you have background location turned on, the Platform will occasionally inform us of your device's location, even if you are not directly interacting with the app.

21. “Exchange”. Soulbit Trade.

21.1. Soulbit may provide within the Platform a centralized digital asset trading service.

The user may make an instruction to offer to buy or sell a specific type and quantity of digital assets at a certain price ("Instruction"). To carry out such Instruction, the User must have a sufficient amount of the selected asset or the necessary funds to cover the execution of said Instruction, plus the commissions or costs that correspond to the operation.

When the User performs the Instruction, the amount of the funds or asset selected will be affected by the execution of the Instruction and cannot be used for any other purpose. The instruction will only be executed at the specified price or at a lower price, in case of a buy instruction, or higher, in case of a sell instruction.

The Instruction will be included in the Order Book. When an Instruction is paired, in whole or in part, with an Instruction from another user, the same will be executed ("Transaction").

Once the Transaction has been executed, Soulbit will proceed to credit the relevant balances to each user's account.

The remaining portion of the partially executed Instruction will remain open until it is fully executed or canceled.

21.2. Cancellation. In the case of initiated Instructions, the User may only cancel them before they have been paired with the Instructions of other users. Once your Instruction has been paired with another user's, the User may not change, revoke, or cancel it. For any partially matched Instruction, you may cancel the unmatched portion. Soulbit reserves the right to reject any cancellation request related to the Instruction that you have made, stating the reason for the rejection. If your account does not have enough amount of digital assets or funds to execute an Instruction, Soulbit may cancel the entire instruction, or execute part of the Instruction with the amount of digital assets you have in your account.

21.3. Commissions. You agree to pay Soulbit the fees that are reported on the Platform. The commissions may, at its discretion, be updated at any time, by notifying the User through the communication channels established in these T&C. The updated fees will apply to any trades that occur after the effective date of those fees. You authorize Sanmor tech S.A.S to deduct from your account any fees applicable under these T&C.

22. TAG Transfers.

22.1 Soulbit may offer within the Platform the possibility that registered and fully validated users with the required level can send ("Ordering User") digital assets to other registered and fully validated Soulbit users with the required level ("Receiving User" or in the plural "Receiving Users"), free of charge (the "TAG Service").

Users acknowledge and agree that transactions carried out through the "TAG Service" will be recorded as transaction movements on the platform, will not be recorded on the blockchain and will be carried out only between Users of the Soulbit Platform. It is important to clarify that the TAG transfer service is additional and differential to the "Send and Receive" service, the latter does have a service fee or network costs and is carried out within the blockchain.

Soulbit Colombia will assign each User a unique alias visible only for each one, so that they can share it with the person who will make a transfer. The following are the main steps to achieve Soulbit user-to-user transfer.

The User must previously upload his/her list to the Receiving User to whom he/she intends to make a transfer. The maximum limit of Receiving Users that can be uploaded will be set out in the relevant section.

The Ordering User can make a sending instruction, detailing the specific amount of the digital asset that they want to send and must choose, from the list of preloaded ones, the Receiving User to whom they want to send the dig asset.